Privacy Policy

How Beheva collects, uses, and protects your personal information

Introduction

At Beheva, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in other ways.

By using our website and services, you consent to the collection and use of information in accordance with this policy. This Privacy Policy has been created with the specific needs of our Canadian customers in mind and complies with applicable Canadian privacy laws, including PIPEDA.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

When you contact us, request a quote, or purchase our products, we may collect personal information such as:

  • Your full name
  • Email address
  • Phone number
  • Physical address
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, our servers automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our website
  • Time and date of your visit
  • Referring website

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and remember your preferences. For more information, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our sustainable technology solutions
  • To process transactions and send related information
  • To communicate with you about your inquiries, orders, and our services
  • To provide customer support and respond to your requests
  • To improve our website, products, and services
  • To develop new products, services, and features
  • To monitor and analyze usage trends and preferences
  • To comply with legal obligations and industry standards

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to your information only to perform these tasks and are obligated to protect it.

Business Transfers

If Beheva is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency) to meet national security or law enforcement requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure servers with firewall protection
  • Regular security assessments and vulnerability testing
  • Restricted access to personal information on a need-to-know basis
  • Employee training on data protection practices

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Your Privacy Rights

Under Canadian privacy laws, you have certain rights regarding your personal information:

Access and Correction

You have the right to access the personal information we hold about you and to request corrections to any inaccuracies. To make such a request, please contact us using the information provided at the end of this policy.

Withdrawal of Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. However, withdrawing consent may affect our ability to provide certain services to you.

Complaints

If you believe we have not complied with this Privacy Policy or applicable privacy laws, you have the right to file a complaint with us. We will investigate and respond to all complaints in accordance with applicable laws.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including personal information, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and the applicable legal requirements.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Beheva
456 Green Avenue
Toronto, ON M5H 2N2
Canada
Email: info@beheva-wivuke.pics
Phone: +1-416-4413413